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Corporate
Corporate Info
Organization Chart
Director's Welcome
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Training
Center Of Excellence
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Student Leadership Center (PUSKEP)
Specialist in a Specific Field
Training List
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Training Application
Services
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MARA Excellence Academy Training
CUSTOMER MANAGEMENT & COMMUNICATION
Course Introduction:
CUSTOMER MANAGEMENT & COMMUNICATION
Course Objectives:
Strengthen staff communication techniques with Human Resources Division (BSM) customers / MARA retirees.
Field:
Self Development, Values & Ethics
Target Group:
Grades 1 - 9